Air Italy launches Milan Bangkok service

Rapidly expanding airline adds Bangkok to its growing list of new international destinations. New route provides seamless connections to Bangkok from Rome, Naples, Palermo, Catania and Lamezia Terme all served by Air Italy via Milan. Milan-Bangkok will r

Milan, September 9th 2018 – The first Air Italy non-stop flight to Bangkok was inaugurated today, taking off from Milan Malpensa at 2.45 pm, marking yet another 2018 milestone and completing this rapidly expanding airline’s new Summer 2018 network launches.

The Bangkok inauguration follows the already successful launch in June of a new daily service to New York JFK and a four times weekly service to Miami.

Providing seamless connections to Bangkok from Air Italy’s domestic network of Rome, Naples, Palermo, Catania and Lamezia Terme, the new service will operate four times a week, every Monday, Wednesday, Friday and Sunday.

Commencing October 28th, this will be increased with an extra fifth Saturday frequency, all served from Milan Malpensa by Air Italy’s Airbus A330-200 with 24 seats in Business Class and 228 in Economy Class.

The inaugural Milan-Bangkok IG931 flight was celebrated in the presence of Air Italy's Chief Operating Officer, Neil Mills. He thanked special guests SEA Aeroporti di Milano officials and gave a warm send off to the departing passengers as they enjoyed a cake and ribbon cutting ceremony, followed by a celebratory water cannon.

"With the opening of this third new international route this year to Bangkok, Air Italy is delighted and proud to fly for the first time to Thailand, a country famed for its beauty and one which is sure to prove popular with our ever-expanding customer base,” said Air Italy's Chief Operating Officer, Neil Mills.

“This is an important year for Air Italy, and as Italy and Thailand celebrate 150 years of diplomatic relations, the timing of the launch of this service could not be better. Our mission is to deliver a superior and memorable customer experience on board all our flights, and I am extremely confident that this new route will prove to be just as successful as our other new destinations.

“We have had an extremely good summer thanks to the goals achieved on our new US flights to New York and Miami, which reached more than 90% load factor. Added to this, more than half of our customers choose Air Italy to fly them from, and to, the South and the Center of Italy via Milan. This confirms that our business plan is proving to be successful and that we are already delivering on our promise of providing our customers with a new choice for their worldwide travel.

“Knowing how much Italians love Thailand for its beautiful land, sea, culture and food, we are delighted to now offer them a supremely comfortable direct flight from Milan, with our new signature Italian style on board, before they savour the taste of Asia during their stay in Thailand.”

The Chief Operating Officer of SEA Milan Airports, Giulio De Metrio, said: “We are very pleased to inaugurate the new flight to Bangkok. After New York and Miami, this new Eastern destination confirms the importance of Air Italy’s expansion plan. We are very pleased that the airline chooses to invest in our airport. The new flight to Bangkok meets the need of a growing market, as demonstrated by the positive numbers recorded last year.”

The new flight to Bangkok will be closely followed by the inauguration of Air Italy’s new flights to Delhi and Mumbai on October 28th and 30th respectively.

All Air Italy’s new services between Milan Malpensa and the USA, Thailand and India are being operated with Air Italy’s new long-haul Airbus A330-200, which offers up to 24 seats in the exclusive Business Class cabin making it possible to fly with maximum comfort in fully lie-flat seats with signature Italian cuisine accompanied by a selection of champagnes and Italian fine wines, Wi-Fi service, an extensive inflight entertainment service and the personalized attention from its on-board staff.

The Economy Class cabin with 228 seats also provides Air Italy’s guests with highly personalized service, Wi-Fi and a wide selection of entertainment.

All Air Italy intercontinental destinations are served by the carrier via Milan Malpensa, with seamless connections from Rome Fiumicino, Catania, Palermo, Naples, Lamezia Terme and Olbia.

On the new domestic flights from Malpensa, Air Italy offers in Business Class a welcome drink service, breakfast or snacks, and alcoholic and non-alcoholic beverages, and in Economy Class a snack with a choice of coffee, tea, soft drinks and fruit juices, all served by its highly attentive crew.

To help launch the new Bangkok flight, special fares to Milan, Rome, Naples, Palermo, Catania and Lamezia Terme are all available on airitaly.com. To find out further details simply visit www.airitaly.com, use the Air Italy App, or contact the Call Center +39 0789 52682 or your travel agent.


Air Italy is an Italian airline fully owned by AQA Holding (51% Alisarda and 49% Qatar Airways), with its headquarters in Olbia and main operating base in Milan Malpensa.

In March 2018 the Company started operation as Air Italy.

Beginning in May 2018, Air Italy added new domestic routes from Milan to Rome, Naples, Palermo, Catania, and Lamezia Terme, all scheduled for connection to its newest long-range destinations including New York, Miami (June 2018), Bangkok (starting in September 2018) and Delhi and Mumbai (from October 2018).

Its network also includes direct international flights from Milan Malpensa to Accra, Cairo, Dakar, Havana, Lagos, Mombasa, Moscow, and Zanzibar, and, from its Olbia Costa Smeralda hub, year-round scheduled services to Rome, Milan Linate and seasonal ones to a wide range of domestic and regional destinations.

Air Italy’s fleet is currently comprised of two Boeing 737 MAX, seven Boeing 737 NG, three Airbus A330 and three Boeing 767-300.

By the end of 2018, the fleet will be renewed following the full retirement of the B767-300 and the arrival of one more Boeing 737 MAX and two further Airbus A330-200.